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Store Policies
1. Return and Refund Policy:
We want your purchase to meet your needs to the fullest. Within a day after getting your things, please get in touch with us if for any reason you are unhappy with your order. Products that are unused and unopened may be returned to us, and refunds will be given when the returned goods are inspected.
2. The Privacy Policy:
We care about your security and privacy. Your personal information is solely gathered and used by us to process orders, communicate with you, and enhance your online shopping experience. You can be confident that your information is secure and won't be disclosed to outside parties without your permission.
3. Payment Options:
We take a number of payment options, such as Qr Code, cash, and mobile payments. To protect your financial information, every transaction is handled securely.
4. Product Quality Assurance:
To guarantee freshness and delectability, our popcorn caramel goods are meticulously crafted with premium ingredients. For your piece of mind, we strictly adhere to food safety regulations and quality control procedures.
5. Customer Service:
If you have any questions, comments, or issues, our committed customer service team is available to help. Please feel free to reach us via phone at +60 11-1780 1966 (Mr. Hatim) or email (popcorncaramelmokmok@gmail.com) We work hard to reply as soon as possible and satisfy you by fixing any problems.
6. Terms of Service:
By using our website and submitting orders, you accept our terms of service, which cover liability limitations, intellectual property rights, and the terms and circumstances of your purchase. For further details, please read our terms of service in their entirety.
7. Promotions and Discounts:
When you purchase with us, take advantage of exclusive offers and discounts. Please review the specifics of each offer to determine your eligibility and the dates of its expiration as terms and limitations may apply.
8. Cancellation Policy:
You have time to cancel your order before we hand out the popcorn to you. Please be aware that there can be a cancellation fee for cancellations made after this window of time. To cancel your order, get in touch with us as soon as you can.
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